Privacy Policy
Last updated:
This Privacy Policy explains how Whraxellez (“we”, “us”) processes personal data when you visit https://whraxellez.world or contact us about Vasomind and related services. The policy aligns with the EU General Data Protection Regulation (GDPR) and relevant U.S. privacy expectations for transparency.
1. Data controller
Legal name: Whraxellez
Address: 228 W Cermak Rd, Chicago, IL 60616, United States
Contact channels (text only): info@whraxellez.world, contact@whraxellez.world, support@whraxellez.world, help@whraxellez.world
For GDPR requests you may also contact us using the identifiers above; identity verification is required before we disclose or delete data.
2. Categories of data
We may process:
- Identity and contact data (name, email address, phone number if you provide it).
- Communication content (messages you send through forms or email).
- Technical data (IP address, browser type, device identifiers, timestamps) via server logs or optional analytics if you consent to cookies.
- Order-related data (delivery details, payment references handled by payment partners) when a purchase occurs.
3. Purposes and legal bases
- Website operation and security (GDPR Art. 6(1)(f) legitimate interest, and Art. 6(1)(b) where necessary for a contract): hosting, fraud prevention, abuse detection, responding to inquiries.
- Order processing (Art. 6(1)(b) performance of a contract): fulfilling purchases, delivery coordination, returns.
- Marketing communications (Art. 6(1)(a) consent): only where you opt in and cookie preferences allow marketing tools.
- Analytics (Art. 6(1)(a) consent): aggregated traffic insights when you enable analytics cookies.
- Legal compliance (Art. 6(1)(c)): tax, accounting, and regulatory obligations.
4. Recipients and transfers
We may share data with hosting providers, email delivery services, payment processors, logistics partners, and IT support vendors bound by confidentiality and data-processing terms. Some processors may be located outside the European Economic Area; where required, we use Standard Contractual Clauses or other approved safeguards.
5. Retention
We keep personal data only as long as needed for the purpose:
- Marketing consents: until withdrawal or three years of inactivity, whichever comes first.
- Contracts and invoices: statutory retention periods (often 6–10 years depending on jurisdiction).
- Server logs: typically 30–90 days unless longer retention is needed for security investigations.
- Support messages: up to 24 months after the last interaction unless a dispute requires longer storage.
6. Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict processing, object, data portability, and withdraw consent. You may lodge a complaint with a supervisory authority in your country. To exercise rights, contact us using the identifiers listed in the controller section.
7. Security
We apply technical and organizational measures such as access controls, encryption in transit where appropriate, staff training, and vendor reviews. No system is fully secure; we respond to incidents according to applicable law.
8. Children
The site is not directed at children under 16. We do not knowingly collect children’s data.
9. Advertising, geographic scope, and online platforms
We operate from the United States (Illinois). Visitors may access the site from other countries; local consumer and privacy laws may also apply to you. We may use online advertising platforms (including Google Ads) subject to their technical requirements and policies. We do not use personal data to infer sensitive health conditions for ad targeting, and we do not sell personal data as “sale” is defined under applicable U.S. state laws where those laws apply.
Promotional content for dietary supplements is informational. It must align with platform rules for supplements and must not suggest that the product treats a disease or that any particular outcome from use will occur.
10. Dietary supplement topic and communications
Information about Vasomind on this site describes product format, labeling, and ordering. It is not a substitute for the product label or for advice from a qualified professional. Statements about products have not been evaluated by the U.S. Food and Drug Administration. This section does not change how we process personal data; it clarifies the context in which we communicate.
11. Changes
We may update this policy. Material changes are reflected by revising the “Last updated” date above.